Shipping and Delivery
Please note- this is a generic description, please get your information from the relevant section/s below.
1) Standard Shipping time for delivery is approximately 14-21 days.
*Special note: Due to Corona virus it may take 2 weeks longer then normal. (normal is 14-21days) for your order to arrive, this means currently it could take 5 weeks in total.
The time frame for order delivery is divided into two parts:
• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed and sizing information has been received. The manufacturer and postal services process the orders, which takes an additional 2–4 days.
• Shipping time: This refers to the time it takes for items to be shipped from the warehouse to the destination. Most of our orders are shipped from overseas with ePacket, which is a US/Hong Kong Postal service that ship to most countries. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. (21 days approximately in the current pandemic)
2) Faster Shipping: This refers to shipping of items FROM OUR EXPRESS SHIPPING COLLECTION, which is here..
These orders typically takes 2-7 business days to arrive (This depends on your location within Australia, the affects of COVID-19 on Australia post and whether you have specified the exact Australian size you want)
Most Hoodie Collections in this store are under the Standard Shipping time stated of 14-21 days + 2 weeks delay to due Covid-19 (5 weeks total approximately but sometimes less), unless they are in the Express Delivery section.